1. Help Center
  2. enCappture Home Care
  3. Mobile Messaging and Dashboard Inbox

Turning On Notifications = Staying In the Loop

Ensure notifications are enabled so your caregivers don’t miss key info

Don’t Miss Important App Notifications

Your app’s communication and notifications are only effective if notifications are turned on. When caregivers first download the app, they are prompted to enable notifications, but this step is often skipped or forgotten.

To ensure they’re receiving important updates, caregivers can easily go back and turn notifications on later. Below are links two short videos showing exactly how to do this, one for iOS (iPhone) users and one for Android users.

Feel free to share these links with your caregivers:

If you have any questions, don’t hesitate to reach out to your Mobile Coach for help.