Your Secure Mobile Direct Message Center

How Direct Messages Work in Your App

The video below demonstrates how Direct Messaging works within your app.

We show a caregiver using an Android device (Samsung Ultra S23) on the left and an agency user on an iPhone 11 (iOS) on the right. This walkthrough highlights key messaging features from both perspectives.

In this video, you’ll learn:

• How notifications appear when the app is open or closed

• How to see if your message has been read

• How to create direct and group messages

• How to attach photos and videos to your messages

Watch the video to see the full experience in action.