---
title: Setting Up Permissions for messaging
description: Setting up Who can Contact Whom and How!
---

[Skip to content](https://app.encappturehomecare.com/knowledge/setting-up-permissions-0#main-content)

English

Show submenu for translations

![EnCappture-Logo2-03-2.png\]](https://app.encappturehomecare.com/hs-fs/hubfs/EnCappture-Logo2-03-2.png?height=40&name=EnCappture-Logo2-03-2.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to encappture.com

 Go to encappture.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://app.encappturehomecare.com/knowledge?hsLang=en)
2. [NEW DASHBOARD ~ enCappture Mobile App Platform](https://app.encappturehomecare.com/knowledge/new-dashboard-encappture-mobile-app-platform?hsLang=en)
3. [The Communications Hub](https://app.encappturehomecare.com/knowledge/new-dashboard-encappture-mobile-app-platform?hsLang=en#the-communications-hub)

# Setting Up Permissions for messaging

## Setting up Who can Contact Whom and How!

Your Mobile Messaging is a powerful tool! You can do direct messages between the admin and users, create group messaging, and more. It is secure, HIPAA compliant, and all contained within your app, but users will get notified even when the app is closed. 

Your Mobile Coach is there to 100% set this up for you; however, we also like to show you how it is set up in case you want to do this yourself or make any changes on your own. 

The messaging permissions can be accessed in the NEW Dashboard here;  [https://cms.encappture.com/dashboard](https://cms.encappture.com/dashboard )

<iframe data-hsv-src="https://play.hubspotvideo.com/v/23543266/id/189825688171" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="189825688171" data-hsv-style="" data-hsv-width="688" data-hsv-height="372" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

 

- [NEW DASHBOARD ~ enCappture Mobile App Platform](https://app.encappturehomecare.com/knowledge/new-dashboard-encappture-mobile-app-platform?hsLang=en#main-content)

    - [The Basics](https://app.encappturehomecare.com/knowledge/new-dashboard-encappture-mobile-app-platform?hsLang=en#the-basics)
    - [Onboarding New Users](https://app.encappturehomecare.com/knowledge/new-dashboard-encappture-mobile-app-platform?hsLang=en#onboarding-new-users)
    - [User Management](https://app.encappturehomecare.com/knowledge/new-dashboard-encappture-mobile-app-platform?hsLang=en#user-management)
    - [Forms, Surveys and Polls](https://app.encappturehomecare.com/knowledge/new-dashboard-encappture-mobile-app-platform?hsLang=en#forms-surveys-and-polls)
    - [The Communications Hub](https://app.encappturehomecare.com/knowledge/new-dashboard-encappture-mobile-app-platform?hsLang=en#the-communications-hub)
    - [Resources](https://app.encappturehomecare.com/knowledge/new-dashboard-encappture-mobile-app-platform?hsLang=en#resources)
    - [Developer Accounts](https://app.encappturehomecare.com/knowledge/new-dashboard-encappture-mobile-app-platform?hsLang=en#developer-accounts)

# enCappture

encappture.com Help Center

Copyright © 2026, enCappture

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://app.encappturehomecare.com/media-transcripts/189828854558/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://stream.mux.com/HWsqADuPpH5xE7zQiJ00Igz7f00Zmc2kl00rSE02lauVe2M/capped-1080p.mp4",
  "dateModified" : "2026-07-21T22:08:41.361Z",
  "duration" : "PT3M3.833S",
  "height" : 1028,
  "name" : "Messaging permissions in Dashboard",
  "thumbnailUrl" : "https://23543266.fs1.hubspotusercontent-na1.net/hubfs/23543266/Messaging%20permissions%20in%20Dashboard.mp4/medium.jpg",
  "uploadDate" : "2025-05-07T02:34:46.957Z",
  "width" : 1902
}
```