Help Center
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enCappture Home Care
enCappture Home Care
The Basics
Onboarding
User Management
Communication
Engagement
Forms and Surveys
Resources
Developer Account Help
Mobile Messaging and Dashboard Inbox
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Help Center
enCappture Home Care
enCappture Home Care
The Basics
Onboarding
User Management
Communication
Engagement
Forms and Surveys
Resources
Developer Account Help
Mobile Messaging and Dashboard Inbox
enCappture Home Care
The Basics
Welcome to the New Help Center
High-Level Walkthrough of the enCappture Dashboard
The Experience Module: The Core of Content
Phase #1 Daily Check List - For Admin Staff
Onboarding
Adding Users to Your App
Adding Users via Bulk Upload
Sending App Invite to Users Already Uploaded
Ways to Invite Users to Your App
How a User Downloads Your App
How to Create a Quick Demo video of Your New App.
Your App is The Ultimate Onboarding Tool!
How to Set up FaceID in the Wellsky App
See more
User Management
User Forgot Their Password. How Do They Reset It?
How To Delete a User
How to Add an Administrator to Your Dashboard
How To Remove an Administrator from Your Dashboard
How to Add Tags for Admin Users
What are Tags and How Do I Use Them?
Updating The App to a New Version
How to Set up Face Id/Biometrics to log in to your app
Changing Your Display Name
See more
Communication
Pop-Up Notification- How to Create and Manage
Push Notifications: Sending and Managing
How To Use the Newsfeed Feature in Your App
Engagement
Home Care - Caregiver of the Week/Month
How to Post A Weekly or Monthly Newsletter or Add a Document to your App
Home Care - Refer a Friend
Creating and Managing Comment Boards and Social Feeds
Creating and Managing Media Galleries
How To Add Trivia Fun to Your App!
Analytics
How To Create a Challange
10 Useful Ideas for Increasing Engagement
Resending Invites to Pending Users
Best Practices For Adoption
Holiday Countdown challenge!
Run a Launch Challenge to Boost Caregiver Adoption
See more
Forms and Surveys
8 Survey Ideas for Engagement
Surveys: How to Build Them and What They're Great For
How To Manage Your "How Was Your Day?" Survey Responses
enCappture Built in Forms
How Premium Forms Works
Reviewing form responses and content from your dashboard
See more
Resources
Best Practices to Roll Out Your App
How To Send a Pre-launch Announcement
Webinar: The Power Of Connection
Webinar Replay | Engage & Excel: Harnessing the Power of Community to Grow Your Agency
Undercover Excellence: How to Secret Shop Your Home Care Agency
💵 The enCappture Referral Program💵
See more
Developer Account Help
Google Verification Process
How To Set Up an Apple ID for your Business
How to Contact Apple Developer Support
How To Set Up an Apple Developer Account
Apple Developer Account~ How to Invite enCappture as Admins
How to Accept Apple Terms and Agreements
How to Set Up A DUNS Number
How to Create a New Google ID
How to Download a Test App for Android
See more
Mobile Messaging and Dashboard Inbox
Setting Up Permissions
Ways to Create a Direct Message
Your Secure Mobile Direct Message Center
Turning On Notifications = Staying In the Loop
